The Effect of Work Discipline and Teamwork on Employee Performance with Organizational Citizenship Behavior as an Intervening Variable in BPJS Branch Offices in Medan Raya
DOI:
https://doi.org/10.61306/ijmea.v2i2.234Keywords:
work discipline, teamwork, organizational citizenship and performance.Abstract
This study aims to see the direct and indirect influence between the variables of work discipline, teamwork, organizational citizenship and performance. This type of research uses quantitative, this research is conducted at BPJS Employment Branch Offices throughout Medan Raya. The population of this study is 82 employees and the sample used is the entire population using a saturated sample technique. The data source used is the primary data source and data collection is carried out by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. The results of this study are that Work Discipline has a positive and insignificant effect onemployee performance with the original sample value of 0.585 and P values of 0.218. Work Discipline had a negative and significant effect on Organizational Citizenship with the original sample value of -0.949 and p values of 0.000. Teamwork had a negative and insignificant effect on Employee Performance with an original sample value of -0.694 and p values of 0.304. Teamwork had a positive and significant effect on Organizational Citizenship with an original sample value of 1.720 and p values of 0.000. Organizational Citizenship had a positive and significant effect on Employee Performance with an original sample value of 1.024 and p values of 0.003. Work discipline had a negative and significant effect onemployee performance through organizationalcitizenship with the original sample result of -0.981 and p values 0.011. Team cooperation had a positive and significant effect onemployee performance through organiccitizenship with the original sample results of 1.775 and p values of 0.001.
References
Afinda Faqih, M. (2022). The Effect of Providing Incentives, Motivation and Work Discipline on the Performance of Employees of PT LKM Demak Sejahtera (Doctoral dissertation, University of Muhammadiyah Surakarta).
Chandra, J., Rostina, C. F., Debby, D., & Angela, F. (2022). The influence of work discipline, work competence and work supervision on employee performance at PT. Karya Inti Nusa Gemilang Medan. Management Studies and Entrepreneurship Journal (MSEJ), 3(2).
Ghozali, 2014. Multivariate analysis application with SPSS Program. UNDIP Publishing Agency, Semarang
Kusuma, L. P., & Sutanto, J. E. (2018). The role of teamwork and work spirit on the performance of Zolid Agung Perkasa employees. Performance Journal: Journal of Management and Business Start-ups, 3(4).
Nucifera, P. (2022). The Influence of Work Discipline, Workload and Work Environment on the Performance of Employees of the Batur Jaya Ceper Cooperative (Doctoral dissertation, Widya Dharma University).
Sugiyono, (2017). Quantitative, Qualitative, and R&D Research Methods Bandung: CV. Alphabeta.
Satato, Y. R., Adilase, B. P., & Subrata, G. (2022). Competence, work discipline and work culture affect employee performance. Journal of Economics, Tourism and Hospitality Management, 1(1).
Simanjuntak, R. A., & Abdullah, R. (2018). CV Underground Mine Occupational Safety & Health Management System and Performance Review. Tahiti Coal, Talawi, Sawahlunto, West Sumatra. Bina Tambang, 3(4).
Sinambela, Z. Y. (2018). The Relationship Between Knowledge and Discipline with Worker Behavior at Height in the Installation of Iron for the South Gate Project in 2018 (Doctoral dissertation, Binawan University).
Zalzela, A. R., Mardiana, N., & Andriani, L. (2021). The Effect of Organizational Citizenship Behavior (OCB) and Work-Life Balance (WLB) on Employee Performance at PT. Syngosari 23. International Journal Of Education, Social Studies, And Management (IJESSM), 3(2).
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
COPYRIGHT
Copyright on any article in the International Journal of Management, Economic and Accounting is fully held by the author under a Creative Commons Attribution-ShareAlike 4.0 International License.
- The author acknowledges that the National Journal of Computer Technology (JNASTEK) has the right to publish for the first time with a Creative Commons Attribution-ShareAlike 4.0 International License - CC BY-SA license.
- Authors can enter articles separately, arrange non-exclusive distribution of manuscripts that have been published in this journal into other versions (eg: sent to institutional respository of authors, publications into books, etc.), by acknowledging that the manuscript has been first published in the National Journal of Computer Technology (JNASTEK).
LICENSE
The International Journal of Management, Economic and Accounting is published under the terms of the Creative Commons Attribution-ShareAlike 4.0 International License. This license permits any person to copy and redistribute this material in any form or format, modify, alter , and create derivatives of this material for any purpose, including commercial interests, as long as they credit the author for the original work.