The Effect of Job Training on Employee Performance Is Mediated by The Quality of Employees at BPJS Ketenagakerjaan Branch in Medan Raya

The Effect of Job Training on Employee Performance Is Mediated by The Quality of Employees at BPJS Ketenagakerjaan Branch in Medan Raya

Authors

  • Sakinah Ramza Universitas Pembangunan Panca Budi
  • Mesra B Universitas Pembangunan Panca Budi

DOI:

https://doi.org/10.61306/ijmea.v2i2.281

Keywords:

job training, employee quality, employee performance

Abstract

In this study, the researcher wants to see the direct and indirect influence between the training variable as an independent variable and the quality of employees as a mediation variable and employee performance as a bound variable. This type of research uses a quantitative method, this research was conducted at BPJS ketenagakerjaan Branch in Medan Raya which consists of BPJS ketenagakerjaan Medan Kota Branch Office, North Medan Branch, Tanjung Morawa Branch and Binjai Branch. The population of this study is 80 employees and the sample used is all populations using the saturated sample technique. The data source used is the primary data source and the data collection carried out is disseminated by the cluster. The research model used is phat analysis with smart PLS version 3.3.3. as a research measuring tool. The results of this study are as follows: Job training has a positive and significant effect on employee performance with the original sample value of 0.463 and P values of 0.000. Job training had a positive and significant effect on the quality of employees with the original sample value of 0.590 and p values of 0.000. Employee quality had a positive and significant effect on employee performance with an original sample value of 0.511 and p values of 0.000. Job training has a positive and significant effect on employee performance through the quality of direct employees with the original sample results of 0.302 and p values of 0.000.

References

The company must maintain job training in the company by making job training for employees at work can improve the quality of the company's human resources by conducting job training.

The company must maintain the quality of employees in working properly and safely. With maximum employee work quality, it will improve the company's performance in general.

Employee performance in the company must be improved, with employee performance because if employee performance increases, the company's performance will increase, providing a great benefit to the company by improving the company's performance.

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Published

22-10-2024
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