The Influence of Leadership Style, Human Resource Quality and Organizational Citizenship Behavior (OCB) on Organizational Commitment in Communication Mediation at Bank Indonesia Representative Office in North Sumatra Province
DOI:
https://doi.org/10.61306/ijmea.v2i2.311Keywords:
Leadership Style, HR Quality, Organizational Citizenship Behavior, Communication, Organizational CommitmentAbstract
The first step in human resource management is to assign human resources so that they obtain work assignments that are in accordance with the work performed. Human resources (HCs) or staff members have become a top priority in any organization because their quality is crucial in facing the current business climate. This study aims to see the influence of leadership style, quality of human resources and organizational citizenship behavior (OCB) on organizational commitment in communication mediation at the Bank Indonesia Representative Office in North Sumatra Province. The results of this study are as follows: Leadership Style has a positive and significant effect on Organizational Commitment with the original sample value of 0.374 and p values of 0.001. Leadership Style had a positive and significant effect on Communication with the original sample value of 0.368 and p values of 0.001. Communication had a positive and insignificant effect on Organizational Commitment with the original sample value of 0.100 and p values of 0.179. The quality of human resources has a positive and significant effect on Organizational Commitment with the original sample value of 0.289 and p values of 0.005. The quality of human resources had a non-significant positive effect on communication with the original sample value of 0.205 and p values of 0.070. Organizational Citienship Behavior had a positive and insignificant effect on Organizational Commitment with an original sample value of 0.178 and p values of 0.053. Organizational Citizenship Behavior had a positive and significant effect on Communication with an original sample value of 0.332 and p values of 0.004. Leadership Style had an insignificant positive effect on Organizational Commitment through communication with the original sample of 0.037 and p values of 0.171. The quality of human resources has a positive and insignificant effect on Organizational Commitment through Communication with the original sample value of 0.020 and p values of 0.290. Organizational Citizenship Behavior had a positive and significant effect on Organizational Commitment through Communication with the original sample value of 0.020 and p values of 0.212.
References
Dessler. Gary. 2015. Human Resources Management, Fourteen Indonesian Edition. Jakarta: Index.
Ghozali, Imam and Hengky Latan (2015). Partial Least Squares Engineering Concepts and Applications with Smart PLS 3.0 Program. Semarang: Diponegoro University Semarang.
Hasibuan, Malayu S.P. 2016. Human Resource Management. Revised Edition. Jakarta: Publisher of PT Bumi Aksara.
Hair Jr., J., Sarstedt, M., Hopkins, L., & G. Kuppelwieser, V. (2014). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106–121. http://doi.org/10.1108/EBR-10-2013-0128
Kadir. (2018). The role of brainware in information systems, economic journal management, and information system management. Information Systems, 1(September), 60–69. https://doi.org/10.31933/JEMSI.
Kreitner, Robert and Angelo Kinicki. 2014. Organizational Behavior. Edition 9. Book 1. Jakarta: Salemba Four.
Lawasi, E. S. & Triatmanto, B., 2017. The influence of communication, motivation and teamwork on improving employee performance. JMDK, Vol 5(No 1), pp. 47-57.
Matutina. 2016. Human Resource Management. Jakarta: Gramedia Widia Sarana Indonesia.
Moorhead, Gregory & Griffin, Ricky W. (2013). Organizational behavior: Human Resource Management and Organization. Jakarta: Salemba Four.
Putri, L. D., & Sariyathi, N. K. (2017). The Influence of Transformational Leadership Style, Teamwork and Communication on the Performance of Warung Mina Renon Branch Employees. E-Journal of Management of Udayana University. pp. 3398-3426.
Suharto, 2015, Building a Community to Empower the People (Strategic Study of Social Welfare Development & Social Work), PT. Refika Aditama.
Sugiyono. 2021. Qualitative Research Methods. Alfabeta, CV: Bandung.
Thoha. 2015, Basic Concept Organizational Behavior and Its Implications. Jakarta : PT. King Grafindo Persada
Yukl, Gary. 2015, Leadership in Organizations, Seventh Edition, PT. Index, Jakarta.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
COPYRIGHT
Copyright on any article in the International Journal of Management, Economic and Accounting is fully held by the author under a Creative Commons Attribution-ShareAlike 4.0 International License.
- The author acknowledges that the National Journal of Computer Technology (JNASTEK) has the right to publish for the first time with a Creative Commons Attribution-ShareAlike 4.0 International License - CC BY-SA license.
- Authors can enter articles separately, arrange non-exclusive distribution of manuscripts that have been published in this journal into other versions (eg: sent to institutional respository of authors, publications into books, etc.), by acknowledging that the manuscript has been first published in the National Journal of Computer Technology (JNASTEK).
LICENSE
The International Journal of Management, Economic and Accounting is published under the terms of the Creative Commons Attribution-ShareAlike 4.0 International License. This license permits any person to copy and redistribute this material in any form or format, modify, alter , and create derivatives of this material for any purpose, including commercial interests, as long as they credit the author for the original work.